Terms of Service

Terms of Service


Welcome to Happy House Play Place (“we,” “us,” or “our”). By accessing our website, facilities, services, memberships, events, or communications, you agree to the following Terms of Service.


Eligibility (18+)

By using our website, services, or communications, you confirm that you are at least 18 years of age or are a parent or legal guardian acting on behalf of a minor. Users under 18 may not provide personal information or consent to communications without parental or guardian authorization.


Use of Facilities & Services


Happy House Play Place provides an indoor play space, activities, events, and related services for children and their families. All children must be supervised by a parent or legal guardian at all times while on the premises.


Use of our facilities is at your own risk. By entering, you acknowledge and accept the inherent risks associated with children’s play activities.

Memberships, Events & Payments


Memberships, party bookings, classes, and events may require advance registration and payment. Fees are subject to change. Unless otherwise stated, all sales are final and non-refundable.


We reserve the right to modify or cancel services, events, or memberships as needed.


Health, Safety & Conduct


For the safety of all guests:


Sick children or adults should not enter the facility


Appropriate behavior is required at all times


We reserve the right to refuse service or remove any individual for unsafe or disruptive behavior.


Communications & SMS Messaging


By providing your contact information, you consent to receive communications from Happy House Play Place, including service updates, event information, and important notifications.


Message and data rates may apply. Message frequency varies. You may opt out of SMS messages at any time by replying STOP. For help, reply HELP or contact us directly.


Carrier Disclaimer:


Mobile carriers are not liable for delayed or undelivered messages and are not responsible for message content.


Intellectual Property


All website content, branding, logos, text, images, and materials are the property of Happy House Play Place and may not be copied, reproduced, or used without written permission.


Limitation of Liability


Happy House Play Place is not liable for any injuries, losses, or damages resulting from use of our facilities, services, or website, except where required by law.


Changes to Terms


We may update these Terms of Service at any time. Updates will be posted on this page with the revised effective date.


Contact Information


If you have questions regarding these Terms of Service, please contact:

Happy House Play Place
Wilmington, NC
info@happyhouseplayplace.com